Terms

1. General

These terms govern the use of the TestIQ.world service available at https://testiq.world (the “Service”).

The owner and operator of the Service is DBX ADS Sp. z o.o., with its registered office in Kraków, Al. Płk. Beliny-Prażmowskiego 14, 31-514 Kraków, Poland, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków under KRS 0000836648, NIP 6751727817, REGON 385876870 (“Seller”, “Controller”).

Contact for Service matters: contact@dbx.pl. Transactional messages (certificate, account link) may be sent from no-reply@testiq.world; that address does not accept support or legal requests.

By using the Service, the User accepts these terms as in force when using the relevant feature. The current version is always available on the terms page.

2. Definitions

User — a person using the Service.

Test — the original scored task set offered in the Service under the TestIQ.world brand.

Result — the score calculated on the Service scale from Test answers, shown after the relevant paid service is confirmed.

Certificate — a digital PDF with the Result and details provided by the User, stored on the account.

Account — the User’s account in the Service, including access to Certificates and payment management.

One-time service — a single payment for the Result and Certificate of a given Test attempt, without ranking placement and without the subscription retake pool.

Subscription — a paid recurring (monthly) service that includes the Result and Certificate for the opening attempt, ranking placement during the paid period, and a pool of extra free tests as described in the offer.

Digital content — the Result, Certificate and related account features supplied only electronically, not on a tangible medium.

3. Nature of the Test

The Test is an original recreational and educational product. The Result comes from an original TestIQ.world test and is not a medical or psychological diagnosis or clinical assessment.

The Result is not population-normed like a standardised diagnostic instrument. The number on the Certificate follows this Test’s fixed scale.

The Service does not guarantee that the Result matches any other test or assessment.

4. Using the Service

The User must provide accurate information required for the Account, Certificate and payment, and must not breach the law or these terms.

Starting and taking the Test is free of charge. The full Result and Certificate require payment under the chosen offer.

An interrupted attempt may continue on the same device if the Service still holds its state. Clearing browser data, disabling necessary cookies or switching devices may prevent recovery; the Seller is not liable for progress lost for those reasons.

The Seller may change the Service’s content and availability, including the item bank, without affecting already purchased rights to a given Certificate.

5. Account

An Account with an email address is required to receive the Certificate and to return to paid results.

Sign-in may use a link sent to the provided email. The User is responsible for protecting access to that inbox and the Account.

The Account may show Certificates, payment history, Subscription status and — when a Subscription is active — a link to the payment provider’s portal to manage it.

6. Offer, prices and payments

The Service offers a One-time service and a Subscription. Current prices, currency, time-limited discounts and what is included are shown on the payment page before order.

Offer currency may depend on a technical location signal used when the price is shown. The country tied to the transaction comes from payment-provider data.

Payments are processed by Stripe. The Seller does not store full card numbers. Stripe’s terms apply to the payment flow to the extent the User uses Stripe.

The contract for the chosen service is formed when the payment provider confirms payment. Returning from the payment screen without that confirmation does not unlock the Result.

Invoices or payment receipts, if issued, follow the payment provider’s process and the details given at checkout.

7. One-time service

The One-time service includes: the full Result for that attempt, a PDF Certificate, storage of the Certificate on the Account, and an email with the Certificate or access link — as described in the offer.

It does not include ranking placement or the Subscription’s extra free-test pool.

Performance is the supply of Digital content. After payment is confirmed, the Service makes the Result and Certificate available without undue delay, subject to technical limits.

8. Subscription

The Subscription renews periodically (monthly) until the User ends it or it ends after failed renewal payment under the provider’s rules.

During a paid period it includes, among other things: the Result and Certificate for the opening attempt, a place on the TestIQ.world ranking, and 4 extra free completed tests in the period. The opening test does not use that pool. Unused attempts do not roll over. After the pool is used, a further test requires a separate payment under the offer.

Ranking placement lasts while the Subscription is active and paid. After the period ends or active status is lost, the entry may leave the list; Certificates remain on the Account.

The User may end the Subscription from the Account (payment provider portal). Ending it does not refund a started paid period unless mandatory law requires otherwise.

Under a Subscription, Digital content for the relevant attempt (Result, Certificate) is also supplied without undue delay after payment confirmation.

9. Ranking

The public ranking may show first name, last-name initial, score and a country mark from payment data. We do not publish full last name, email or survey answers.

One Account has at most one place; a higher Result replaces a lower one. Sorting and filters are described on the ranking page.

10. Withdrawal right (consumers)

The Service supplies Digital content not supplied on a tangible medium.

Under Article 38 point 13 of the Polish Consumer Rights Act of 30 May 2014 (and corresponding EU rules on digital content), the right to withdraw from a distance contract does not apply to contracts for digital content not supplied on a tangible medium if performance has begun with the consumer’s prior express consent and acknowledgment that the withdrawal right is lost.

By placing an order and accepting these terms, a consumer User: (1) requests that performance begin before the 14-day withdrawal period ends, and (2) acknowledges that once supply of Digital content has begun (in particular once the Result or Certificate is unlocked), the withdrawal right is lost for that Digital content.

This applies in particular to the One-time service and to the part of a Subscription that is the immediate supply of the Result and Certificate. It does not remove mandatory statutory warranties or other non-waivable rights where they apply.

If mandatory law still grants withdrawal in a specific case, the User should email contact@dbx.pl.

11. Complaints

Complaints about the Service or payments should be sent to contact@dbx.pl with the Account email, approximate time and a description of the issue.

The Seller handles complaints within a reasonable time and no longer than required by applicable law.

12. Liability

The Seller aims for correct operation of the Service but does not guarantee uninterrupted availability.

To the fullest extent permitted by law, the Seller is not liable for decisions based solely on the Result or for use of Digital content contrary to its nature as described in these terms.

Liability toward consumers is not limited where mandatory law forbids it.

13. Intellectual property

Service content, including Test items, layout, marks and software, is protected. The User receives a limited, non-exclusive licence for personal use of the Service under these terms.

Copying the item bank, bypassing protections, large-scale scraping beyond ordinary browsing, or unlawful use of the Service is forbidden.

14. Changes

The Seller may change these terms for valid reasons, including offer, law or security changes. Material changes will be shown in the Service or by email when practical.

Already concluded and paid contracts follow the terms in force at formation, subject to mandatory law and legally required changes.